Pricing / clear billing units
Simple, transparent ISP billing pricing
Compare PPPoE, Static IP and hotspot charges. Review trial, installation and first-month terms separately from payment provider fees.
Transparent
See the charges by billing model
Review the configured platform charges, billing unit and onboarding policies below. Payment provider fees may apply separately.
USD is an indicative display estimate at 130 KES per USD, not a live exchange rate. Billing uses KES.
An active user is a subscriber account with status active when invoice counts are calculated, not necessarily a connected session. The configured PPPoE allowance is 3 active accounts; it does not apply to Static IP users. A hotspot commission minimum is separate from PPPoE pricing and any first-month charge.
PPPoE & Static IP
Fixed per-user billing. PPPoE and Static IP share the same monthly rate.
Multi-month packages
- Pay per active user each billing cycle
- RADIUS integration included
- Automated payment collection
- Configured payment integrations; availability varies
Hotspot Billing
Commission on hotspot sales revenue. Grows with your network.
- Voucher & session management
- Captive portal included
- Bandwidth control per user
| Feature | PPPoE & Static | Hotspot |
|---|---|---|
| RADIUS / CoA enforcement | ||
| Captive portal | - | |
| Voucher management | - | |
| FUP / throttle | ||
| M-Pesa direct activation | ||
| Customer self-service portal | ||
| Automated invoice + suspension | - | |
| Reseller distribution | - |
Included on every plan
- Multi-tenant admin panel
- Branded client portal
- Configured payment integrations
- Real-time RADIUS control
- Onboarding support
Platform fees & policies
Additional terms that apply to all ISPs on the platform.
Installation fee
No installation fee
Minimum monthly fee
KES 500
Minimum monthly platform fee when usage-based billing applies
Trial
7-day trial
Trial fee: KES 0
First month subscription
KES 500
Invoice created during trial; payable during trial and due at trial end
The first-month subscription is a separate one-time fee, not wallet credit or the hotspot minimum. Where applicable it is added to the invoice alongside usage and installation charges until settled or waived. With an enabled trial, its invoice is created during the trial and is due at trial end; paying early can retain trial access under your selected billing policy. Revenue-tier billing follows its own charge rules.
Monthly usage calculator
Estimate monthly usage from active PPPoE accounts and hotspot sales. Your invoice follows the terms on your account.
First 3 accounts included; extras at KES 19.00 each.
3.00% commission · Minimum invoice: KES 500
Enter the full sales amount here or use the slider, which is capped at KES 10,000,000.
The slider ranges up to KES 10,000,000. Use the monthly sales field for larger amounts.
The slider stays at its maximum; the estimate uses your full entered amount.
Estimated usage
The estimate excludes gateway fees, taxes, installation, one-time charges and adjustments. It assumes a full monthly cycle and does not estimate daily proration or cancellation refunds. Longer billing periods, agreed pricing and revenue tiers are calculated separately. Your invoice follows your account terms.
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Pricing details
Common questions
Clear answers about usage, payments and subscription terms.
Do I pay for inactive subscribers?
Per-user usage counts active subscriber accounts when the invoice is calculated. Other configured fees and hotspot charges can still apply when per-user usage is zero.
What happens if a customer does not pay?
Expiry and suspension follow the configured entitlement and RADIUS policy. Enforcement requires supported, reachable equipment and successful authorization or disconnect handling. Check the access path and accounting if displayed status and actual service disagree.
Can I use my own M-Pesa Paybill?
Supported merchant integrations use the credentials and settlement arrangement for the selected provider. Confirm where funds settle, provider permissions and fees. Registration does not include merchant approval.
Do you charge a percentage of my revenue?
Percentage-based hotspot commission follows the configured billing model. Standard per-user examples cover PPPoE and Static IP; revenue-tier or tenant-specific arrangements require their own quote.
Is there a lock-in contract?
Review the current subscription and cancellation terms before subscribing. Confirm notice periods, any fees and refund eligibility with the team. Cancellation and refund terms depend on the applicable agreement.